Our commitments and means
XPER supports you throughout your compensation procedure. Our Insurance Experts advise you and inform you in full transparency. Our XPER committee brings together all the professions and all the skills necessary to enable you to obtain the best compensation following an incident.
Full support day after day
We know how complicated a claim can be to manage, you are not an expert and it is important to establish a balance between the insurance company and the insured.
This is the guarantee of getting the fairest compensation and saving time.
From our contractual commitment
➤ We develop a negotiation strategy in order to obtain compensation for your damage under your contract.
➤ We make up the file with all the documents required for the compliance of your file.
➤ We support you with the legal aspects, but also in the phase of constitution of useful quotes for the rehabilitation, the reconstruction of your property or in the argumentation of your operating loss
Implementation of the strategy
➤ We contact the expert designated by your insurer to take over point by point all the guarantees that must be implemented, we assist with the expert appraisals and ensure that the correct assessment of the damage suffered is respected.
➤ Our committee, in support of your XPER interlocutor, manages the entire process with the sole objective of the best compensation and optimised deadlines.
Result
➤ Before any acceptance of compensation, we review with you all the items that must be the subject of compensation.
➤ We validate the amounts and communicate to the insurer and the designated expert the points on which we want an arbitration.
➤ Finally, after your agreement, we have the insurer issue the compensation receipt(s).
Transparency
Every action taken is described to you one day at a time. Date, nature of the action, interlocutor, responses.
Our wish is also to maintain contained fees so as not to cause imbalance in the budget for repairing the damage suffered.
This is also the reason why we do not intervene on claims whose first cost estimate is less than €80,000.
Competent appointed independent experts
Our experts are independent and do not have an interest relationship with experts appointed by the insurer or insurers. They are designated based on their ability to best manage your claim according to its nature and location. In all cases, they are assisted by an XPER committee bringing together all the required skills.
Our advantages
- XPER is present in all regions and has the ability to assign experts in the field whatever the conditions.
- XPER has a strong power of inflection of the decisions of expert companies, but also an attentive and respected ability to engage with other companies, thanks to the level of interpersonal rapports established and the appreciation of the work done.
- XPER is responsive, its experts are independent and willing to help.
- XPER is essential for any disaster requiring a level of expertise combining several skills to be implemented. Its committee means the guarantee of always being supported by someone who "knows".
Frequently asked questions
You can appoint an expert as long as you have not accepted the compensation proposals from your insurer. The sooner you call the expert, the better they will be able to take care of your procedure. When chosen, if you regret your choice, the law gives you 14 days to retract without invoking a reason (Article L.121-16 of 17 March 2014).
– administrative formalities (from the beginning of the incident until the final compensation);
– the exact estimate of the property affected;
– quotes and monitoring of the works as well as invoices intended for the insurer;
– emergency measures in the event of major damage.
Our experts’ fees are proportional to the amount of compensation obtained.
Have you been the victim of an incident ?
Contact our professionals non-life insurance team